What Is 22maju's Commitment to Responsible Gaming?
22maju takes its social responsibility seriously. We believe betting should be purely a form of entertainment — not a source of stress or financial hardship. Our platform is built not only to deliver the best entertainment experience, but also to ensure every user plays in a healthy, safe, and controlled manner.
As part of our commitment, 22maju provides a range of self-control tools, budget management guides, and access to professional support resources for users who need assistance. We do not encourage excessive play and always place user wellbeing as our top priority.
How to Identify Signs of Risky Behaviour?
It's important to recognise early warning signs that gaming may be having a negative impact on your life. Watch out for the following:
- Feeling anxious or restless when you're unable to play.
- Using money set aside for daily essentials for betting purposes.
- Spending increasingly longer sessions gaming without realising it.
- Chasing losses by increasing bet amounts impulsively.
- Hiding your betting activity from family members or friends.
- Neglecting work, family, or social responsibilities due to excessive gaming.
If you recognise any of the signs above in yourself, the best step is to pause, take stock of your gaming habits, and don't hesitate to seek help.
How to Smartly Set Time and Budget Limits for Gaming
One of the best practices in responsible gaming is to plan ahead before you play. Here are some practical tips recommended by 22maju:
- Set a daily or weekly budget limit in MYR (RM) that you're comfortable with, without compromising essentials such as bills, food, and savings.
- Set a session time limit — for example, no more than one to two hours per day — and stick to it with discipline.
- Don't play when you're not in the right headspace such as when you're angry, upset, or under significant stress, as your decisions are likely to suffer.
- Treat money spent as a cost of entertainment, not as an investment or a means of earning income.
- Full break at least one to two days a week from any betting activity.
Available Self-Control Tools
22maju provides a range of self-control tools that users can activate at any time through their account. These features are designed to help you maintain healthy gaming habits:
- Deposit limit — set a maximum daily, weekly, or monthly deposit amount in MYR to automatically manage your spending.
- Cooling-off period — take a temporary break from the platform for a few days or weeks without fully closing your account. This gives you space to think more clearly.
- Self-exclusion — if you feel you need a longer break, you can apply to block access to your account for a set period. This is the right and courageous step to take.
To access or activate any of these features, contact the 22maju support team via the website or refer to the FAQ.
Minor Protection
22maju strictly prohibits anyone under the age of 18 from registering or using our platform. Age verification is carried out during the registration process to ensure full compliance with this policy.
We encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing betting sites. If you suspect that someone underage has been using your account, please contact us immediately so we can take the appropriate action.
Maintaining Life Balance & Seeking Professional Help
Gaming should be a small part of a balanced lifestyle, not your sole focus. 22maju encourages all users to:
- Actively engage in social activities, sports, and offline hobbies.
- Maintaining healthy relationships with family and friends.
- Managing personal finances carefully and not relying on gaming as a source of income.
If you or someone you care about needs help managing excessive gambling habits, please reach out for professional support. Organisations such as the Malaysian Association for Counselling offer counselling and support services that can make a real difference. You can also call Talian Kasih at 15999 for referrals and early assistance.
Remember — asking for help is a sign of strength, not weakness. 22maju is always here to support you on your journey to wellbeing.