What Information Do We Collect?
When you register for or use 22maju's services, we may collect the following types of information:
- Account information — full name, email address, phone number, date of birth and password.
- Device and browser information — device type, operating system, IP address, browser type and screen resolution.
- Local payment information — transaction details in Malaysian Ringgit (MYR) via methods such as FPX, TNG and bank transfer. We do not store full card numbers.
- Usage data — betting activity records, pages visited, session duration and game preferences.
- Cookies — small files stored on your device to help deliver a smoother, more personalised browsing experience.
How Is Your Information Used?
22maju uses the information collected for the following purposes:
- Process account registration, login and user identity verification.
- Facilitate deposit and withdrawal transactions in MYR securely.
- Provide customer support and resolve technical issues promptly.
- Send relevant promotional content, platform updates and VIP offers.
- Monitor account security and detect suspicious activity.
- Comply with legal obligations and regulations applicable in Malaysia.
How Do We Use Cookies and Tracking?
22maju uses session and persistent cookies to enhance the user experience. Cookies help us remember your language preference, login status and personal settings.
You can manage your cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some platform features. We do not use cookies for third-party advertising purposes without your consent.
How Is Your Data Stored and Protected?
All personal information is stored on secure servers protected by industry-standard SSL (Secure Socket Layer) encryption. 22maju implements strict technical and organisational security measures to prevent unauthorised access, data loss or misuse.
Payment information is handled through processing systems that meet current security standards. User data is retained only for as long as required for operational and legal purposes.
Is Your Information Shared With Other Parties?
22maju does not sell or rent users' personal information to any third party. However, we may share information in the following limited circumstances:
- With payment service providers that process MYR transactions on our behalf.
- With relevant authorities when required by Malaysian law.
- With affiliated companies within the 22maju group for limited internal operational purposes.
All third parties involved are required to adhere to equivalent data security standards.
User Rights Over Personal Data
Every 22maju user has the right to:
- Access — request a copy of the personal information we hold about you.
- Correction — request that we update or correct any inaccurate information.
- Deletion — request the deletion of your personal data, subject to applicable legal obligations.
To submit any request relating to your personal data, please contact the 22maju support team through the help channels available on the platform.
Policy Changes and How to Contact Us
22maju reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology or platform operations. Users are advised to review this page periodically. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any privacy-related enquiries or wish to submit a complaint, you may reach our support team via the website. Support email: [email protected] (contact via FAQ page for more information).